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Physician Answering Service - A Compelling Necessity for the Medical Profession

There seems to be a debate as to why medical professionals need a physician answering service.

When there is an in-house staff to handle patient calls what is the need to outsource?

This is a good question indeed worthy of a discussion.

Let us first remember that in-house reception desk is not available 24X7.

As a doctor, you need to keep the lifeline of communication open at all times – regardless of whether you are available at your clinic or not. This is the only way to keep your patients’ trust, assuring them that you provide the best care possible.

As a medical professional you have enough tasks to keep your hands full. When you hire a physician answering service, first you reassure your patients that you are available any time and then, you have peace of mind that no client call is missed.

Three compelling reasons make for hiring physicians’ answering service

1. Technology

A professional physician answering service uses state-of-the-art call system to provide top quality service.

For medical answering services, the business in the market is cut-throat. There is no way but to leverage Hi–technology. To stay in business they must continually find ways to improve their service to the medical profession – and the good ones do.

2. Dependability

Redundancy is essential when assisting a medical profession. A power outage must not prevent a patient from accessing his or her doctor. A dependable answering service puts in place, battery back-ups or generators to ensure uninterrupted power supply.

3. Trained call agents

The call agents of a physician answering service are well-trained to handle medical calls. This is reassuring to doctors. Moreover, many medical answering services set themselves apart by focusing on specific medical needs of their clients.

All agents are HIPAA compliant. This is mandatory as per regulations. HIPAA (Health Insurance Portability and Accountability Act) provides full rights to patients to ensure confidentiality of their illness. Call agents are trained to follow strict guidelines to adhere to compliance rules.

The bottom-line

Outsourcing call answering can make a huge difference to a doctor’s profession. The overall patient care improves as doctors have more time on hand to attend to those who are physically present for treatment – while a physician answering service is concurrently handling all calls efficiently.

What better way is there than a virtual office, handling your calls? A combination of advanced technology and a compassionate approach will not only add value to your profession but complement your bottom-line as well.

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Blog Latest posts Menu Hospital Answering Service, Healthcare Answering Service About Medical Answering Services Contact us	Si buscas hosting web, dominios web, correos empresariales o crear páginas web gratis, ingresa a PaginaMX Por otro lado, si buscas crear códigos qr online ingresa al Creador de Códigos QR más potente que existe Physician Answering Service - A Compelling Necessity for the Medical Profession There seems to be a debate as to why medical professionals need a physician answering service. When there is an in-house staff to handle patient calls what is the need to outsource? This is a good question indeed worthy of a discussion. Let us first remember that in-house reception desk is not available 24X7. As a doctor, you need to keep the lifeline of communication open at all times – regardless of whether you are available at your clinic or not. This is the only way to keep your patients’ trust, assuring them that you provide the best care possible. As a medical professional you have enough tasks to keep your hands full. When you hire a physician answering service, first you reassure your patients that you are available any time and then, you have peace of mind that no client call is missed. Three compelling reasons make for hiring physicians’ answering service 1. Technology A professional physician answering service uses state-of-the-art call system to provide top quality service. For medical answering services, the business in the market is cut-throat. There is no way but to leverage Hi–technology. To stay in business they must continually find ways to improve their service to the medical profession – and the good ones do. 2. Dependability Redundancy is essential when assisting a medical profession. A power outage must not prevent a patient from accessing his or her doctor. A dependable answering service puts in place, battery back-ups or generators to ensure uninterrupted power supply. 3. Trained call agents The call agents of a physician answering service are well-trained to handle medical calls. This is reassuring to doctors. Moreover, many medical answering services set themselves apart by focusing on specific medical needs of their clients. All agents are HIPAA compliant. This is mandatory as per regulations. HIPAA (Health Insurance Portability and Accountability Act) provides full rights to patients to ensure confidentiality of their illness. Call agents are trained to follow strict guidelines to adhere to compliance rules. The bottom-line Outsourcing call answering can make a huge difference to a doctor’s profession. The overall patient care improves as doctors have more time on hand to attend to those who are physically present for treatment – while a physician answering service is concurrently handling all calls efficiently. What better way is there than a virtual office, handling your calls? A combination of advanced technology and a compassionate approach will not only add value to your profession but complement your bottom-line as well. Add a comment Your name Your email address (will not be shown in this guestbook) ¿De qué color es el pasto? (chequeo de seguridad) Message *
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